| NSCC
Distance Learning
Faculty Web site
Administrative Procedures
Alphabetical listing
CAS - Curriculum and Academic Standards committee website
Communication
Confidentiality Concerns
Contact Info
Copyright Copyright information especially for our educational environment
Courseware Tools used to enhance your virtual classroom
Dreamweaver Steps for connecting to Dreamweaver (Camtasia presentation)
Email Remote access to your SCCD Exchange email account.
Off campus email addresses.
Exams
Evaluations How to request electronic evaluations be sent to your students.
Faculty Information Request Please complete and submit, Thank You!
Feedback Let us know your comments and suggestions
Fee Info and Updates Explanation of fees associated to DL classes
Financial Aid
Late Registration
Net ID
Netiquette (DL policy)
Netiquette (campus policy currently under construction by the college council)
New Faculty Shows you the next step.
North Faculty Info - pertinent links for faculty and staff
Outlook Tutorials
Passwords
Proctor Procedure
Registration
Seattle Colleges Intranet Use your Outlook email ID and Password to log on to this site.
Other information available at this site:
· Instructor Briefcase - Electronic location of registered student information. SID, phone, email. etc.
· Faculty Handbook
· Earnings History
· District News
· Policies
Signature Procedure for submitting your signature electronically
Textbooks Are available for ordering online
Washington Online
Website-Faculty website or Virtual Classroom |
Faculty Informational Guide
to the Instructional
Policies & Processes
of the
"DISTANCE LEARNING PROGRAM" at
North Seattle Community College
This information is pertinent to all "Web Assisted Classes" including:
FULLY ONLINE CLASSES
FULLY ON-CAMPUS (ONSITE) CLASSES
HYBRID CLASSES (Primarily Online or Onsite)
ONLINE / VIDEO MEDIA CLASSES ("Video On-Demand")
prepared by Tom Braziunas, Distance Learning Director
updated September 23, 2003
- Basic Procedures
- Faculty & Student Support
- Technology Options
- District DL & IT Services
- Training & Resources
- Development Timeline
- Evaluation Process
- Website Maintenance
- Frequently Asked Questions
- Contacts
Recommended Standards
This document summarizes:
- Our Expectation for the "functioning" of all e-learning curricula designed & delivered through the DL office at NSCC
- Our recommended pedagogical and technological elements for NSCC's e-learning undertaken by the DLO
- The Principles guiding the administration & support of e-learning undertaken by the DLO
Practical Guide to Developing an online class covers:
- design and development of e-learning materials
- delivery and maintenance of online and hybrid courses
- preparation and training of faculty utilizing e-learning modalities
Resources
Information Literacy- This link gives helpful information to students. Tips about how to access online research information.
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CAS: So you want to add a Distance Learning (DL) component to a (new or existing course) course? Please reference the link below for information.
http://northonline.northseattle.edu/CASDL/
Schedule of Critical Dates http://northonline.sccd.ctc.edu/CASDL/CAS_DL_schedule.htm
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Communication: email is the preferred means of contact within the Distance Learning program. Students are always told to email their instructors first and phone secondly. When on campus they are told to seek out their instructor during the office hours. Occasionally the Distance Learning office receives email from a student who reports not receiving a response to their email. Our response is to forward their email to the instructor, making the instructor aware of the student's concern. The staff in the Distance Learning office will work to facilitate communication between students and faculty. So often times we will cc the instructor of the class concerned when a student has contacted us.
The Distance Learning office is best reached by emailing distance@sccd.ctc.edu
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Confidentiality: Please be aware that email between the district's Outlook mail server and a student's private email address is not protected / confidential. Email within the Outlook server is guaranteed to be confidential. Email within the tools WebCT, BlackBoard and First Class are all secure and confidential because all email within those tools remains within one server.
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Courseware: Is used to enhance the functionality of your virtual classroom. Tutorials are available.
WEB CT: Courseware that is used with online classes to manage the classroom. As a management tool it helps you to track activity eg who has entered the classroom, how frequently and how long they stayed. WebCT contains a grade book that allows you to record and post (or hide) the students grades making them accessible to students. This feature enables students to track their own progress. Using WebCT quiz / testing tools, instructors are able to post quizzes online and monitor when they are accessed and for how long. Additional features are covered by Tom Braziunas at the Faculty Resources Page Faculty Resources Page
tutorials
First Class: Particularly useful to enhance online communication. As with WebCt it uses its own server so is not dependent in any way on the student's email account. This avoids communication snafus that occur as the result of filtering, full boxes, missed messages, incorrect addresses which are common problems within the Yahoo and Hotmail email accounts.
Highlights of the software include:
- public and private forums for email and live chat
- enables communicators to clearly mark the content/subject to which they are referring. Very helpful in establishing conversations.
- preferences are easily set and enable entries that clearly identifies the communicator.
Preferences for:
-Setting font size, type and color, (for both editing and viewing)
-Spell check
-Signature
-Chat
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Dreamweaver: Click Here to view a Camtasia presentation of step by step instructions for creating your Dreamweaver site. Note: You will need to have your password as provided by Tom Braziunas or Sam Bayne. Please have headphones or speakers available and turned on.
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Email:You can access (read and send) email from your SCCD account from anywhere that gives you access to the internet. Go to this url: https://webmail.sccd.ctc.edu/exchange and type in your login name and password. Due to the large number of faculty on our roster, we are not able to address to off-campus locations unless the specified address is noted in the Outlook address book. Please notify your division secretary if you would like to have the Outlook address book list an off-campus address as your primary email contact.
If you do not want to change your email address in the address book, you have the option of setting the filters on your campus email account to accommodate your requirements for sorting email. I.e., In Outlook: Choose Tools > Rules and Alerts. You can create a rule that states all email from Distance Learning, Tbraziun, etc. be forwarded to a specific folder.
Exams:
Note that when on-campus exams are part of your class, than you will need
to make accommodation for students who have schedule conflicts. The
on-campus Testing Center does not have the responsibility of providing
testing services for distance learning classes. The DL office will
work with you to establish a procedure that works for you and your students. Please determine the dates of your exams then submit the Faculty Information Request
as this information will assist with the project.
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Evaluations, Instructor: The DL Evaluations are sent to students who are registered for the course (and therefore appear in the Instructor Briefcase). The DL evaluations can be ordered via the faculty services on the district website.
The DL Evaluations page - linked below:
http://www.seattlecolleges.com/services/default.asp?page=evaluation
Please note:
The success of the system depends on students reviewing and updating, if necessary, their email address stored in the HP3000. I always ask my students to go to the web site http://www.seattlecolleges.com/services/default.asp?page=kiosk where they can make sure their email address is correct. I also tell them when they should receive the evaluation and urge them to complete and submit it by the deadline.
The HELP! section of the DL Evaluation web site located at the url above has a good description of the process, too, if other questions arise.
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Feedback: Please email your comments and questions to the Distance Learning Office. We welcome your feedback.
Financial Aid: In order for students with financial aid to receive their 'award', they are required by the financial aid office to prove that they are attending the class. This proof of attendance is given by the instructor in the form of an email sent directly to the Financial Aid office with a cc: to the student. Please be sure to include the student's name and SID. Attendance in the virtual classroom is determined by whether or not the student is participating with the first week assignments.
Students whose home campus is Central, you must send your email to Bridgett McDevitt.
The students are usually anxious to receive this verification. When they come to our office looking for signatures, we direct them to email their instructors.
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Netiquette (DL policy) " Words can mean many things and what we intend to say is not always what others hear. This is especially true of "online communication" during which other students do not have the opportunity to see your "body language" and therefore have a greater possibility of misunderstanding what you truly mean."
Please, follow these guidelines in all your online responses and discussion groups.
- RESPECT. We would like to suggest respectful exchanges as a basic ground rule. We feel that informational errors should be pointed out- respectfully (even if stated strongly...). Disagreements that honor the viewpoints of the various contributors are productive and can lead to new learning and understanding.
- PRIVACY. Keep in mind not only your own privacy rights but others as well. Do not reveal any information that you deem private.
- BE CONSIDERATE of grammatical/spelling errors.
- REMEMBER that humor and satire are often misinterpreted online. Communication is more than words. So, be prepared for some misunderstanding and requests for clarification.
BE SUPPORTIVE. We are all still learning. Our job is not to judge or condemn or even praise, although genuine encouragement is a necessary ingredient. We are here to provide information, to address topics in a discussion forum, and to provide assistance in helping each participant use her/his own unique learning style. Reflection generally precedes growth. So reflect upon what is said, provide sincere comments, and hopefully, we will all grow.
One good way to avoid problems is to reread your postings before sending them. Something written in haste may be misread.
Created by Val Donato, Sandra Looper and Diane Hostetler
Netiquette Policy (pending-currently being prepared by the college council)
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Outlook Tutorials: Last quarter the NSCC Foundation funded the creation of several tutorials on using web-based Outlook which can be found at http://northonline.northseattle.edu/tlc/onlineres_emailtutorials.shtm. The tutorials were created with Camtasia Studio; they are short; and they show and explain the majority of features available in Outlook including:
logging into and off Outlook
creating messages
using the address book
adding attachments
organizing messages
managing contacts (yes, you can get to your contacts using web-based Outlook)
using the calendar
searching for messages
setting the "out of office assistant" and other options
changing your password
One version uses Internet Explorer and the other Netscape. If you are a Mac user, the Netscape version most closely matches your experience even if you use Internet Explorer on your Mac.
Please contact me if you have any questions or comments about the tutorials. I hope you find them useful.
Jean Kent, Faculty Development Coordinator
Siegal Center
1500 Harvard Ave
Seattle, WA 98122
206.587.4103
206.587.3883 (FAX)
jkent@sccd.ctc.edu
http://dept.seattlecolleges.com/fd/
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Passwords: (Please be aware that the demands for passwords are becoming very confusing to students.)
SID (student identification number) is a nine digit number assigned by registration. The student uses this number together with their 'PIN' (birthdate) to access all of their college records, transcripts, registration, add/drop, etc.
Net ID is used by faculty to access their 100mg of drive space located on campus server. Info available on that server is available to you off campus as long as you are able to ftp the info down and onto the hard drive for the local computer that you are using. To have it accessible to you on campus, you must first have your drive "mapped". Tech support for mapping your drive is provided by contacting the IT Services Help Line x3630.
Net ID is required for students to be able to access all computers located in the computer labs and classrooms on campus. This affects the Distance Learning faculty when there is an on campus meeting, on campus test, or any on campus activity that requires the use of computers.
Frequent problems that arise are that students arrive to campus for the first time and find they have not set up a Net ID account. They then go to the Library to set up accounts. Or they can't remember their ID. In this case they go to the computer lab located in IB 3303 where they may be able to get a new Net ID password issued. Please understand that the IB 3303 lab is not always staffed and students may not get immediate assistance.
Web CT requires that ID and passwords be set up. We use a standard protocol for setting up accounts. We recommend that instructors follow this same protocol. In doing so, you enable the DL office personnel to provide tech support to your students.
Virtual Classroom Your virtual classroom may or may not be password protected at your discretion. If you are using WebCT, your web developing courseware can be integrated so as to require only the WebCT password.
First Class This software also requires a password for its use. It to uses a standard protocol. Protocol for setting up the accounts is not negotiable but users, upon entering their software, may change their passwords.
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Proctor Procedure: The Distance Learning office has developed a procedure for enabling students to be proctored off campus. Instructors are welcome to follow these procedures or use procedures of their own. If you wish to use our procedures, then have the student contact us. We copy instructors on our communications with students.
Instructions that we give to a student seeking proctoring at a site located off campus.
(1) Student requests an exam to be proctored off campus. DL Office is notified by either student or instructor.
(2) DL Office sends student the
NSCC_proctor_approval.doc .
(3) Student seeks out a proctor. Type of proctor must be pre-approved by the Distance Learning Office and by your instructor. (Neighbors, friends, family members, workplace supervisors, and ministers may not proctor the exam.) The proctor selection is based on his/her availability, reliability, and impartiality.
Then, the proposed proctor completes the proctor approval request and returns it along with a business card to the DL Office.
(4) Instructor completes her/his part of the NSCC_Exam_Certification.doc or NSCC_Exam_Certification.pdf (This form either approves or declines the proposed proctor). The instructor gives instructions to the proctor should include what materials can or cannot be used. The instructions should also contain the secret details on how to access the web site. In this way the proctor receives the URL, student login and password, and the proctor password. The proctor will utilize this information at the time of the exam. The student does not receive this form.
(5) Instructor lets student know directly what materials can or cannot be used and what to expect at the time of the proctored exam (for example, that the proctor will have all access information so the student does not have to worry about this).
(6) Student takes the exam, proctor completes the "Certification of Exam", signs it and MAILS it to the instructor for her/his records.
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Registration:
Non-resident students who register for Distance learning classes online will be charged the full out of state tuition. This is an error and occurs because the system used by registration as yet, cannot recognize the difference between a class taught via distance learning and one taught on campus. Students need to email betsy Abts in registration to notify her of their status as an out of state student registering for distance learning classes. Betsy will then make the correction. Tuition Table.
Signature Procedure: After the 4th day of the quarter and in the case of overloads, instructor permission is required to add for all classes. It is assumed that DL students will not be registering in person. Please email your signature to registration (arrc is an acronym for Admissions, Registration, Records, Credentials) arrc@sccd.ctc.edu with cc: to the student. Please be careful to include the student's name and SID.
Late Registration: Please note that due to the various types of software associated with online instruction and their registration requirements, we must require a time allowance of 2 days to get a student access to their Virtual Classroom. This means that when you sign in a student after the first day, you must consider that it may be another 2 full days before the student has access to the classroom.
WAOL registration closes the first day of their classes. WOAL class schedule.
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Textbooks: Textbook orders are submitted by the instructors to the divisions. The Division representative then submits the order to the bookstore. Our bookstore then prepares a spreadsheet that is submitted to our representative at MBS books. MBS then sets about posting the orders to the online website. Distance Learning office will notify instructors asking them to go to the online site to verify the accuracy of the posting. Please visit the MBS site to view your textbook information and report any errors or concerns to the Distance Learning Office. We will then contact the MBS representative to make the necessary corrections.
MBS books is recognized by SCCD as being an online distributor of textbooks.
Students have the option of ordering their books online. Please note that delivery of the books may take 7-10 days.
NSCC Bookstore:Textbooks for all classes (except those with the WOL section number) are are also available in our bookstore. Students enter and look up their classes using the course and section numbers e.g. GEL 101 D1
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Washington Online: Instructors who have been designated by their dean to teach a class that is hosted or managed by WAOL must file "Intent to Teach" forms. These forms, along with extensive oriention information can be found at http://www.waol.org/info Please click the link for more information about teaching WAOL courses. Also Contact Tom Braziunas, Director of Distance Learning at NSCC
WAOL Class Schedule
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Website: Please contact the Distance Learning office to schedule an orientation appointment. This orientation will include the setting up of whatever sites it is that you require for your assignment. The average orientation session takes 30-45 minutes and we outline for you the steps that you can take to facilitate setting up your classes. In addition we provide self-paced tutorials that are available to assist you in learning to use the various technologies available.
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